date : jun / 28 / 25
time : 9:20:20 pm cst
day : saturday
smtwtfs
titleExperience

I am a software engineer with experience in real-time data processing, backend development, and automation across finance and technology. At JPMorganChase, I worked on improving system visibility and streamlining data workflows. I’ve also interned atLiberty Mutual focusing on financial data systems and participated in IBM Accelerate, gaining hands-on experience with software development in a collaborative setting. Beyond engineering, I served as Vice President of External Affairs at CSGirls, fostering industry connections and expanding opportunities for women in STEM.

JPMorganChaseSoftware Engineer Intern
Jun 2024 – Dec 2024

I joined JPMorganChase as a Software Engineer Intern in CIB - Markets Technology during the Summer of 2024 and extended my role into the Fall 2024 semester as an Academic Intern. My work focuses on optimizing real-time data processing, enhancing system visibility, and streamlining monitoring workflows for trading infrastructure.

Key Achievements

  • Developed a multithreaded system to compare logs from multiple environments in real-time, reducing manual analysis time.
  • Integrated Chronicle Map for high-performance, low-latency data storage, enabling seamless comparison of millions of entries.
  • Automated discrepancy detection and publishing to a real-time dashboard via AMPS, improving developer insights and response time.
  • Replaced manual email reports with a real-time monitoring system, streamlining issue detection and resolution, saving 10 hours per week.
CSGirls | University of HoustonVice President of External Affairs
Aug 2022 - May 2024

CSGirls is a student-led organization at UH dedicated to empowering women in STEM through professional development, mentorship, and community-building initiatives. I joined as Secretary, later advancing to Professional Development Chair, and eventually serving as Vice President of External Affairs, where I played a key role in expanding the organization’s industry partnerships and outreach efforts.

As Vice President, I led initiatives to connect students with industry professionals, secured corporate sponsorships, and strengthened engagement through high-impact networking events. I worked closely with a team of seven officers to develop programming that supported members’ career growth and academic success.

Key Achievements

  • Secured partnerships with 6+ companies, unlocking sponsorships that provided tailored career opportunities for members.
  • Organized 3+ networking events per semester, fostering meaningful connections between students and industry professionals.
  • Led a team of 7 officers to execute professional development workshops, marketing strategies, and corporate collaborations.
  • Researched and promoted 20+ fellowship and internship opportunities, directly increasing access to STEM careers for underrepresented students.
  • Increased member engagement by 272% through strategic outreach, weekly newsletters, and digital communication channels.
Liberty Mutual InvestmentsSoftware Engineer Intern
May 2023 - Aug 2023

As a Software Engineer Intern in the Data Automation team at Liberty Mutual Investments, I focused on optimizing investment data processes, ensuring financial reporting accuracy, and enhancing database performance. My work involved updating critical financial systems and collaborating with cross-functional teams in an Agile environment.

Key Achievements

  • Redesigned and updated an investment database as part of a critical taxonomy and reconciliation project, improving data integrity.
  • Optimized SQL queries for large-scale financial reporting, reducing processing time and enhancing data accuracy.
  • Collaborated daily with Agile teams, participating in stand-ups and cross-functional meetings to drive project success.
IBMAccelerate: Software Track
Jun 2023 - Jul 2023

Participated in IBM’s 8-week virtual Accelerate program, designed to equip high-potential undergraduate students with foundational and technical skills for careers in technology. The program emphasized software development, collaborative coding, and professional growth through live, IBM-led sessions and hands-on projects.

Key Achievements

  • Developed a full-stack web application using React.js and Node.js, implementing Agile methodologies to simulate real-world software development cycles.
  • Collaborated with a diverse team of peers, enhancing problem-solving abilities and communication skills through weekly coding challenges and group projects.
Liberty MutualInformation Technology Intern
May 2022 - Aug 2022

As an Information Technology Intern at Liberty Mutual, I supported enterprise technology operations by troubleshooting system issues, analyzing internal platforms, and enhancing data reporting. I worked with a team to improve IT support workflows and develop data-driven insights for leadership.

Key Achievements

  • Resolved 200+ tech support tickets using Remedy, ensuring seamless internal operations and minimizing downtime.
  • Led a team of 2 co-interns in collecting and analyzing data for 3 internal company websites and databases.
  • Developed 20+ data visualizations in Heap, improving data-driven decision-making for team leads
© 2025 Carolyn Heron